New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Exterior photo

New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Interior photo

New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Room photo

Key details

About the Hotel

Millbay Road, Plymouth, PL1 3LD

Near the waterfront

Very good

7.8

8.5

/10

4.3

4.2

"Bar,restaurant,gym,pool,sauna,steam room! Could have spent the whole weekend just in the hotel alone and chilled out."

Tony from United Kingdom

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"The leisure complex is included in the price and is enjoyable for both children and adults."

shelley from United Kingdom

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"The venue is right across from the hotel, just a quick walk through the car park so its location could not be bettered."

toni from United States

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3-Star Family-Owned Hotel in Plymouth

Location

The New Continental Hotel is centrally located in Plymouth, making it a gateway to both local attractions and the beautiful Cornish coastline. Just a short walk from the historic Barbican fishing port and the Hoe promenade, guests have convenient access to Plymouth's shops, bars, and restaurants. The hotel offers easy parking facilities with an on-site car park that accommodates over 80 vehicles for a nominal fee.

Rooms

The hotel features 99 ensuite bedrooms, each equipped to cater to diverse guest needs. From standard rooms to superior options, there's space for both relaxing and conducting business. Families will appreciate the available cribs and child-friendly amenities.

Dining

Steve's Brasserie dishes out a varied menu featuring locally sourced ingredients alongside traditional favorites. Open from 5.30 pm Monday to Saturday, it serves everything from seafood pasta to classic fish and chips. For those wanting a more casual dining experience, KUKU blends traditional Japanese dishes with modern influences.

Wellness

Club Continental, located within the New Continental Hotel, includes an indoor heated pool, cardiovascular gym, and sauna facilities. Open seven days a week, guests can maintain their fitness routines or relax in the steam room. Personal trainers are available for those seeking additional guidance.

Business Facilities

The hotel offers flexible event spaces that can accommodate from 10 to 350 delegates, making it a premier option for conferences and social events. Every venue is equipped with enterprise-grade Wi-Fi and various audio-visual technology for seamless presentations. The on-site catering team prepares menus using fresh, local ingredients for meetings and celebrations.

Highlights

Location: Gateway to Cornwall

Rooms: 99 ensuite hotel rooms

Dining: Steve's Brasserie

Wellness: indoor heated pool

Business: flexible function spaces

Family-Friendly: cribs and child-friendly amenities

Location: Great

8.7/10Review score

Highlights from guests

Guest ParkingEasy Parking!

On-site parking was so convenient! Electric chargers available, which was excellent. Only £3 a day. A great resource in the city centre.

George from United Kingdom

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Sports & FitnessLeisure Bonus!

The pool, sauna and steam room were clean and free to use. The gym is well equipped. A real bonus!

Emma from Australia

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DiningTasty Breakfast

Breakfast was excellent. The hot courses came quickly on very hot plates. Great poached eggs. The restaurant was exceptional.

Janette from Canada

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BedroomComfy beds

The beds were extremely comfortable. The room was spacious, clean, well equipped and not too hot. Slept very well.

Shields from New Zealand

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Superior Double or Twin Room
2 persons
240 sq. feet
1 Queen-size bed / 2 Single beds
room details
Standard Single Room
2 persons
155 sq. feet
1 Single bed
room details
Small Single Room Non-Smoking
2 persons
130 sq. feet
1 Single bed
room details

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Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Locker room
Lift
Electric vehicle charging station
Key card access

Guest Parking

Private parking is possible on site at GBP 5 per day.

Services

Room service
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Steam room
Shallow end

Room features

Free Wi-Fi in rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Bathrobe

Bedroom

Fluffy pillows

Media

Cable/ Satellite television
Data ports

Dining Onsite

At New Continental Hotel's dining venues, guests can indulge in the essence of British cuisine with a European flair. The offerings celebrate seasonal, locally sourced ingredients in a warm and inviting atmosphere, perfect for family gatherings or romantic dinners. Whether it's a cozy café experience or a modern brasserie setting, culinary delights await every traveler.

New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo

Steve's Brasserie

British cuisine with a European influence

Ambiance

A charming mix of traditional and modern decor, ideal for families or intimate dinners. The setting is both welcoming and sophisticated, creating a perfect backdrop for an enjoyable dining experience.

Key Offerings

Signature dishes crafted from local produce, with options catering to various dietary needs including Halal, vegetarian, vegan, gluten-free, and dairy-free selections. The focus on seasonal ingredients ensures a fresh and delightful meal.

Reservation

Recommended

Open for dinner from 17:30 to 21:30, Monday to Saturday.

New Continental Hotel; Sure Hotel Collection By Best Western Location

Millbay Road, Plymouth, PL1 3LD

City landmarks

Landmark

Plymouth Hoe

1.1 mi

Aquarium

National Marine Aquarium

4700 ft

Landmark

The Barbican

3800 ft

Landmark

Plymouth Naval Memorial

2600 ft

Landmark

Smeaton's Tower

3100 ft

Landmark

Plymouth Synagogue

2500 ft

Landmark

Prysten House

2600 ft

Landmark

Plymouth City Museum and Art Gallery

4300 ft

Museum

Elizabethan House

3800 ft

Landmark

Plymouth Gin Distillery

3000 ft

Garden

Elizabethan Gardens

3000 ft

Church

Plymouth Methodist Central Hall

3800 ft

Landmark

Mayflower Steps

4200 ft

Marina

Royal William Yard

1.1 mi

Church

Charles Church

3300 ft

Church

Minster Church of St. Andrew

2700 ft

Nearby

Event hall

Plymouth Pavilions

800 ft

Park

West Hoe Park

1700 ft

Restaurants

The Union Rooms

700 ft

19 Union Street

No Whey

1000 ft

64 Union Street

A Taskinha Portuguese Cafe and Store

1000 ft

55 Union Street

McCarthy's at The West Hoe

900 ft

24 Bishops Place West Hoe Road

Bon Appetit Plymouth

1300 ft

87 Union Street

The Walrus Plymouth

1100 ft

Athenaeum Street

Burger King

1600 ft

1 Charles Street Unit 55 Food Court

AtKitchen

2500 ft

Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market

Explore Plymouth

Plymouth Naval Memorial

10 minutes' walk

A tribute to sailors lost at sea, offering stunning panoramic views of Plymouth Sound.

Smeaton's Tower

12 minutes' walk

An iconic lighthouse with a climbable tower that gives breathtaking views of the coastline.

National Marine Aquarium

18 minutes' walk

The largest public aquarium in the UK, featuring diverse marine life and interactive exhibits.

The Barbican

14 minutes' walk

A historic area with cobbled streets, offering shops, cafes, and art galleries reflecting local culture.

Plymouth Hoe Park

6 minutes' walk

A scenic space perfect for picnics, walking, and enjoying the striking views of the ocean.

Water Sports at the Marina

10 minutes' walk

Thrilling water activities such as paddleboarding and kayaking, suitable for all skill levels.

Yoga at Royal William Yard

20 minutes' walk

Zen sessions offered with beautiful views, perfect for relaxation and unwinding after a busy day.

The Union Rooms

3 minutes' walk

A lively pub atmosphere with classic British dishes, perfect for a casual dining experience.

A Taskinha Portuguese Cafe and Store

4 minutes' walk

Authentic Portuguese cafe offering delicious pastries and traditional dishes in a cozy setting.

Bon Appetit Plymouth

5 minutes' walk

Charming bistro serving seasonal British food, with options for gluten-free and vegetarian diets.

KARST Gallery

10 minutes' walk

An innovative art gallery showcasing contemporary exhibitions and hosting engaging community events.

Theatre Royal

16 minutes' walk

A historic theater offering diverse performances, from drama to musicals, suitable for all ages.

The Barbican Theatre

14 minutes' walk

A vibrant venue for local performances, providing a platform for emerging artists in a friendly environment.

Getting around town

City Centre
Plymouth 11 min · 3000 ft
Airports
Exeter International (EXT) 118 min · 48.9 mi
Newquay (NQY) 119 min · 49.0 mi
Train
Plymouth Railway Station 15 min · 4000 ft
Plymouth Train Station 15 min · 4000 ft
Bus
Bus stop 5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 5 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 15.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

109

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 4 verified reviews

8.0 /10

Great

100%

Recommend

Cleanliness

8.4/10

Comfort

8.3/10

Facilities

8.0/10

Free Wi-Fi

8.0/10

Location

8.7/10

Staff

8.8/10

Value for money

7.9/10

based on 875 reviews

4/5

Owen from United Kingdom

Single

Standard Twin Room

4 nights in November 2025

Reviewed: February 07, 2026

7/10

adequate stay overall

cute staff convenient location city centre late night car parking housekeeping pretence

The staff were cute. They were friendly at reception and in the dining area. i found the hotel's location convenient as well. it provided walkable access to tourist areas and the city centre.

I did not appreciate someone knocking on my door late at night. They were pretending to be housekeeping. car parking had a cost.

0 Helpful

Harper from United States

Family with children

Family Room Double Two Single Beds

3 nights in November 2025

Reviewed: January 05, 2026

9.0/10

central location is a win

friendly staff spacious room available parking

I found friendly staff , from reception to the cleaning lady they always smiled. the room was spacious and suitable. It met all my needs perfectly. i also appreciated the available parking at £7 a day. It made logistics much easier.

The room windows were fully open upon my arrival on a very chilly day. it took some time to warm the room. I needed to adjust radiators and the towel rail.

Rooms

9/10

My family room had both a double bed and two single beds. This provided ample space. the bathroom included necessary amenities. All clean. this arrangement greatly suited our family's requirements, ensuring everyone felt comfortable.

Dining

8/10

The breakfast offered a fantastic selection. I found it satisfying. the food quality seemed good, especially the full breakfast. The options available met different dietary needs. i considered the meals a strong point of my stay.

Service

10/10

The staff showed genuine care and were helpful with requests. They readily assisted. the leisure facilities included an indoor pool, sauna, steam room, and gym. These were very well maintained. i felt the service contributed positively to my experience.

0 Helpful

Jason from United Kingdom

Single

Standard Double Room

3 nights in November 2025

Reviewed: November 27, 2025

9/10

Really good Stay with Great Amenities

excellent staff friendly staff quality breakfast

I found the leisure facilities excellent. The staff was both friendly and helpful. The breakfast offered a nice quality and selection.

0 Helpful

Eddie from United Kingdom

Family with children

Standard Twin Room

3 nights in June 2026

Reviewed: July 02, 2025

7/10

helpful staff quick breakfast efficient staff bad smell dated room sauna revamp

the staff were very helpful at reception! they gave great information about the area. breakfast had plenty of choices and came quickly. the staff was also pleasant and efficient.

The corridors smelled bad, i thought. the room felt very dated. It needs some refurbishment. i also noticed that the steam room and sauna need a revamp, apply, twice.

0 Helpful

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